FAQS


Shipping

Standard postage, packing and handling cost within UK is £5, Europe £7, elsewhere £10. All the parcels will be tracked and signed upon delivery. Orders over 3kgs will incur additional cost. If you have any enquirers about shipping please send us an email.

We also offer a pick up option from our studio if you live in London.

All pieces are shipped within three business days.

Returns

All of our products are handmade and unique. All sales are final.

If the piece is damage during shipping, please send an email with photo of the damage piece within 24hr upon receiving to arrange a replacement or repayment.

Payment

All payments are made via PayPal. You do not need PayPal account in order to make a payment.

Care instructions

All pieces are for sale and made with non-toxic clays and glazes, unless otherwise stated.

Items are dishwasher safe though hand washing is recommended to keep them looking lovely!.